PhotoPrism may work with the subprocessors listed below as part of agreed-upon services, including the handling of support requests. Inclusion in this list does not imply that the respective subprocessor will be involved in every case or will have access to personal or confidential data.
This page covers the subprocessors engaged for contractually agreed services. A complete overview of all third parties we work with for our wider business activities, such as hosting our public source code or processing payments, is available in our Privacy Policy.
Which specific subprocessors are used depends on the nature and scope of the respective service. Access to or processing of personal or confidential data occurs only to the extent necessary for the provision of the respective service.
This information was last updated on August 19, 2026. A German translation is available at photoprism.app/de/privacy/subprocessors.
Current Subprocessors
| Company | Registered Office | Service | Place of Processing |
|---|---|---|---|
| Hetzner Online GmbH | Industriestr. 25, 91710 Gunzenhausen, Germany | Hosting of backend infrastructure, optional storage of sample files, access and billing data (ISO 27001 certified) | Germany (EU) |
| DigitalOcean, LLC | 101 Avenue of the Americas, 10th Floor, New York, NY 10013, USA | Supplementary hosting of specific services (e.g. demo instances, public documentation) | EU (Frankfurt/Amsterdam) / USA (SCC) |
| Google Ireland Ltd. (Google Workspace: Gmail, Google Drive, Google Meet) | Gordon House, 4 Barrow Street, Dublin 4, Ireland | Email processing, documents, and video conferencing (e.g. Google Meet) within business correspondence | EU / USA (SCC) |
| ActiveCampaign LLC (Postmark) | 625 W Adams Street, 17th Floor, Chicago, IL 60661, USA | Transactional emails (e.g. password resets, notifications) | EU / USA (SCC) |
| sipgate GmbH | Gladbacher Straße 74, 40219 Düsseldorf, Germany | Telephony services for incoming calls (phone number, connection data) | Germany (EU) |
| BunnyWay d.o.o. (bunny.net) | Cesta komandanta Staneta 4A, 4240 Radovljica, Slovenia | Content Delivery Network for website and documentation (IP address, request headers) | EU |
| MapTiler AG | Höfnerstrasse 98, 6314 Unterägeri, Switzerland | Certain interactive world maps in the app (if used: IP address for max. 20 minutes for abuse prevention) | Switzerland (adequacy decision) |
| Stripe Payments Europe, Ltd. | 1 Grand Canal Street Lower, Dublin 2, Ireland | Payment processing | Ireland (EU) |
| OLINDA SAS, German Branch (Qonto) | Prinzregentenstraße 22, 80538 Munich, Germany | Account management / payment processing (if bank transfers are received via Qonto) | Germany (EU) |
| OpenAI Ireland Ltd. | 1st Floor, The Liffey Trust Centre, 117–126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland | AI-supported tools (ChatGPT Business) during active use of agentic tools; no training usage, SOC 2 Type 2 certified | Ireland (EU) / USA (SCC) |
If you have any questions about this list, please contact us or write to privacy@photoprism.app.
